Terms of Payment
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Payment at checkout
Thank you for shopping with Filter Water Pure. Use this page as a guide to reviewing your payment details and finding help with payment questions.
Choosing a payment method
Choose from the payment methods displayed at checkout for your order. Follow the instructions for your selected method, including any verification requested by your bank or payment provider.
Reviewing the amount payable
Before submitting your order, check the products, quantities, billing and delivery details, discounts, currency and final total displayed at checkout. Review any shipping charges and taxes shown as part of that total.
Payment difficulties
If a payment is unsuccessful, check your billing details and any message displayed at checkout. Your bank or payment provider can explain a declined transaction or pending authorization. If you are unsure whether your payment went through, check your email and payment account before making another attempt.
Refund information
For return eligibility and the refund process, please read our Return & Refund Policy. For additional payment guidance, see our Payment Policy.
Contact us
For questions about a payment related to your order, email contact@filterwaterpure.com or use our Contact Us form. Include your order number if available. Do not send full card numbers, card security codes, passwords or verification codes.